Responsible Gaming —
jitac's commitment to safe and healthy play
jitac believes entertainment should always be controlled and enjoyable. Use our tools and guidelines to keep your gaming experience safe.
Why responsible gaming matters
Online gaming is an enjoyable form of entertainment — but when it goes out of control, it can have a negative impact on personal and family life. jitac always wants you to have a healthy and enjoyable experience, which is why we have put several protective measures in place on our platform.
Gaming should always be done for entertainment — not as a source of income. If you notice that you keep coming back to play in order to recover money you have lost, or that gaming is causing problems in your daily life, it is time to take the right steps. jitac's responsible gaming tools are designed to help you in exactly these situations.
Remember: gaming is leisure-time entertainment. Set your own budget, decide on a time limit, and play with a clear head. Whenever it feels like the game is no longer fun — take a break.
Our protective tools
The jitac platform has several effective tools to help you keep your gaming under control.
Control your deposit amount
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. If you want to increase the limit, a 24-hour waiting period applies — this is an intentional protective measure.
A break for a set period
Need a short-term break? Use the time-out feature to temporarily deactivate your account for anywhere from 24 hours to 30 days. During this time, logging in or making deposits will be completely disabled. The break helps keep your head clear and creates distance from gaming.
Long-term exclusion
If you feel that gaming is having a negative impact on your life, activate self-exclusion. You can close your account for 6 months, 1 year, or permanently. Once the process begins, it cannot be cancelled — this is an important and firm step.
Set your play time
Set a maximum time for each gaming session. When the set time is up, jitac will automatically log you out. This prevents unintentionally playing for too long and makes it easier to focus on real life.
Loss limit setting
Set a limit after which you can no longer play once you have lost a certain amount. This limit can be set on a daily, weekly, or monthly basis. Once the limit is reached, deposits or bets will automatically stop — which is effective in protecting your budget.
24/7 support team
jitac's support team is active seven days a week, twenty-four hours a day. Assistance is available in both Bengali and English via live chat or email. If you have any concerns about gaming or need help using any tool, reach out right away.
Warning signs of a problem
Gaming addiction often grows gradually and may not be noticeable at first. If you see the following signs in yourself, it is time to seek help.
Remember, acknowledging a problem is not a weakness — it is a sign of courage. jitac is always by your side. In any situation, contact us via live chat or at [email protected].
Watch for these signs
- You feel an urge to place more bets to "win back" money you have lost.
- You are spending more time gaming by cutting back on food, sleep, or time with family.
- You are playing with money meant for your own or your family's essential expenses.
- You are taking out loans or borrowing money from others for gaming.
- You are hiding your gaming from the people close to you.
- You keep trying to stop playing but fail repeatedly.
- When you cannot play, you feel irritable, restless, or anxious.
- Gaming is causing problems at work, in your studies, or in your relationships.
Self-exclusion and account control
The most effective step to protect yourself is making a decision at the right time.
🛑 How to activate self-exclusion
Go to your account settings and find the self-exclusion option under the "Responsible Gaming" section. There you will find the option to close your account for 6 months, 1 year, or permanently. Once activated, it takes effect immediately and cannot be cancelled before the period ends.
During self-exclusion, you will not receive any promotional emails or communications. We respect your privacy and your decision.
⚙️ Setting deposit and loss limits
By accessing your account settings, you can easily set daily, weekly, or monthly deposit limits and loss limits. Lowering these limits takes effect immediately, but increasing them has a 24-hour cooldown period.
The minimum deposit at jitac is ৳100 and the minimum withdrawal is ৳500. These limits can be made stricter through your account settings.
Contact the support team
If you have any trouble using the tools above, or if you feel you are experiencing a gaming problem — contact jitac's 24/7 live chat support. Our trained team is ready to help in both Bengali and English. Email: [email protected]
Practical tips for healthy gaming
Small daily decisions are what keep gaming enjoyable over the long term.
Set your budget in advance
Before you start gaming, set aside a fixed amount. Once that amount is gone, stop — do not add more.
Stick to a time limit
Before you play, decide how long you will play. jitac's session limit feature will help you stick to that decision.
Keep an entertainment mindset
Gaming is for entertainment — not a way to earn money. Avoid playing when you are under stress or going through a difficult time.
Let someone close to you know
Let a family member or friend know that you are gaming. Respect their opinions and any concerns they raise.
Frequently Asked Questions
Answers to frequently asked questions about responsible gaming.
Play at jitac,
responsibly
Use the tools, set your limits, and enjoy safe entertainment. If you have questions, we are always here.